Pet Portal

What Is Pet Portal?

Our Pet Portal & Scheduling System, Great Pet Care, is a free, online service offered to our clients at West Hills Veterinary Centre. The portal offers a private and interactive link to your pet’s health care information and is designed to help you manage your pet’s health care. You can securely access the portal from our website or from a mobile app, so you do not need to worry about privacy!

What Does The Pet Portal Provide?

There are several features of Pet Portal that you can access to better understand your pet’s needs:

  • View your pet’s records, including healthcare due dates and prescription history
  • Schedule your pet’s next appointment
  • Request prescription or food refills
  • Receive email or text reminders for upcoming appointments

How Do I Access Pet Portal?

If you are a current client, you can access your Pet Portal on Great Pet Care from either a desktop, tablet, or mobile phone.

Is There An App For Pet Portal?

Yes! You can also download the Great Pet Care app from either the Apple Store or Google Play. Please note that your primary email address on file with us must be the one that you use on the app. You can use the same email address across multiple devices!

Download on

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Call us today at 252-438-7163 if you have questions about how to access or login.